Terms and Conditions

Last Updated: January 2, 2025

1. Introduction

Welcome to my website, LorraineInspires.com (“Website”). I’m Lorraine Geraci, CPC (“I,” “my,” or “Company”), located in Naples, FL. These Terms and Conditions (“Terms”) govern your use of my website and services.

By accessing my Website and using my services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not access my Website or use my services.

2. Services

2.1 Service Description

I provide the following services:

  • Authored books (digital and physical formats)
  • Personal and business consulting services
  • Keynote speaking engagements
  • Related products and services as described on my Website

2.2 Service Delivery

  • Books: I will deliver physical books to your provided shipping address or digital books to your provided email
  • Consulting: I will deliver services according to our agreed-upon schedule and format
  • Speaking: I will deliver presentations as specified in individual event agreements
  • I reserve the right to refuse service to anyone for any reason at my discretion

3. Product and Service Terms

3.1 Books

  • All prices are in USD unless otherwise specified
  • Shipping costs are additional for physical books
  • Digital books are provided in standard electronic formats
  • No refunds on digital products once downloaded
  • Physical book returns accepted within 30 days in original condition

3.2 Consulting Services

  • Sessions are scheduled by mutual agreement
  • 24-hour cancellation notice required
  • Payment is required before session commencement
  • No refunds for completed sessions
  • Rescheduling subject to availability

3.3 Speaking Engagements

  • Booking requires signed agreement and deposit
  • Travel expenses are additional unless specified
  • Recording rights must be agreed upon in advance
  • Cancellation terms specified in individual agreements

4. Your Obligations

4.1 General Obligations

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any accounts or passwords
  • Notify me of any unauthorized access
  • Use my services and content legally and appropriately

4.2 Payment Obligations

You agree to:

  • Pay all fees as specified in our agreements
  • Provide valid payment information
  • Pay any applicable taxes or duties
  • Cover any chargeback or payment dispute fees

5. Intellectual Property

5.1 My Intellectual Property

I retain all rights to:

  • My books and written materials
  • Speaking presentations and materials
  • Website content and resources
  • Consulting methodologies and materials
  • My brand name and trademarks

5.2 Usage Rights

  • Books: Personal use only, no reproduction or distribution
  • Speaking materials: No recording without written permission
  • Consulting materials: For client use only, no redistribution

6. Confidentiality

6.1 My Commitment

I commit to:

  • Protect your confidential information
  • Use information only for service delivery
  • Maintain professional confidentiality standards
  • Secure storage of sensitive information

6.2 Client Confidentiality

You agree to:

  • Respect the confidentiality of my materials
  • Not share consulting or proprietary content
  • Maintain confidentiality of other clients in group settings

7. Limitation of Liability

7.1 Warranty Disclaimer

  • I provide services “as is” without warranty
  • Results from consulting are not guaranteed
  • Book content is for informational purposes only
  • Speaking content is educational in nature

7.2 Liability Limits

  • My liability is limited to fees paid for services
  • I’m not liable for indirect or consequential damages
  • Maximum liability limited to service/product cost
  • No liability for third-party services or content

8. Cancellation and Refunds

8.1 Books

  • Digital: No refunds after download
  • Physical: 30-day return policy, original condition
  • Shipping costs non-refundable

8.2 Consulting

  • 24-hour cancellation notice required
  • Cancellation fee applies for late notice
  • No refunds for completed sessions
  • Unused prepaid sessions refundable minus processing fee

8.3 Speaking

  • Cancellation terms in individual agreements
  • Deposit may be non-refundable
  • Rescheduling subject to availability

9. Changes to Terms

I reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to my Website. Your continued use of my services constitutes acceptance of modified Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

11. Dispute Resolution

11.1 Informal Resolution

Before pursuing legal action, we agree to attempt informal resolution through direct communication.

11.2 Legal Proceedings

Any legal proceedings shall be brought in the courts of Florida, and you consent to the exclusive jurisdiction of such courts.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Contact Information

For questions about these Terms, please contact me at:

Lorraine Geraci, CPC Naples, FL Email: [email protected]

14. Entire Agreement

These Terms constitute the entire agreement between you and me regarding your use of my services and supersede all prior agreements and understandings.